FAQ

 
1. Are the IRONMAN Fitness products for people who want to train to become IRONMAN Triathletes?
Our products are developed for any exercise enthusiasts. Anyone who wants to lose weight, get fit, or be healthier can use them. They're not particularly for those who want to train for IRONMAN races. The products, however, are durable and many items have features that can be used for training for races.
2. I saw you provide two apps with your products. What are the differences?
Yes, we provide IronStrong Fitness and IronStrong Fitness Pro apps to help you achieve your exercise goals. Mainly the IronStrong Fitness app is for items that are non-electrical operated. The IronStrong Fitness Pro app is for items that are electrical operated and therefore has some more features. For more details of apps and compatible items, please click here.
3. What are other benefits when I buy IRONMAN Fitness products?
If you buy IRONMAN Fitness products from IronmanFitness.com, you will receive FREE shipping and FREE 5-year extended limited warranty.

Main Component

Manufacturer’s Limited Warranty

IronmanFitness.com’s Free 5-Year Extended Limited Warranty

 

H-Class items

X-Class items

H-Class items

X-Class items

Frame

Life time

Life time

Life time

Life time

Normal Wearable Parts (Upholstery, foam, tension mechanisms, wheels, pedals and hardware) and Electronics

1 Year

2 Years

1+1 Years = total 2 Years

2+2 Years = total 4 Years

Labor and Other Parts

3 Years

5 Years

3+5 Years = total 8 Years

5+5 Years = total 10 Years

Manufacturer’s Limited Warranty
H-Class items X-Class items
Frame
Life time Life time
Normal Wearable Parts (Upholstery, foam, tension mechanisms, wheels, pedals and hardware) and Electronics
1 Year 2 Years
Labor and Other Parts
3 Years 5 Years
 
IronmanFitness.com’s
Free 5 -Year Extended Limited Warranty
H-Class items X-Class items
Frame
Life time Life time
Normal Wearable Parts (Upholstery, foam, tension mechanisms, wheels, pedals and hardware) and Electronics
1+1 Years = total 2 Years 2+2 Years = total 4 Years
Labor and Other Parts
3+5 Years = total 8 Years 5+5 Years = total 10 Years
In addition, we offer a free WeAssist® app that can assist you in requesting replacement parts easily by submitting information or video through the app. You are also able to send us your suggestions and feedback, as well as viewing video tutorials and registering your products by scanning our Smart Guide or Serial Number.