IRONMAN Fitness is dedicated to your fitness goals and needs. We'll do everything we can to make sure you’re satisfied with your IRONMAN Fitness products. Including better support and service, we want you to get the best results from your exercise program.

We know you’re making an investment in your health and fitness, so we’ve done the same with technology services that can assist and encourage you. With IRONMAN Fitness equipment and their corresponding apps and personalized cloud account, you can track your workout results, store data and see how your body is changing and improving.

  • Out-of-the-box product support is provided with the WeAssist® app. We want to make sure that you set up your equipment properly and register it easily with this unique app. From tutorial videos, feedback and review options to part replacement, the WeAssist® app is available to assist you
  • The IronStrong Apps are targeted to help you improve your workouts and achieve better results. Automatic tracking and reports, as well as some fun features allow you to control your machine with more focus and enjoyment
  • Your IRONMAN Fitness cloud account allows you to analyze the data of your workouts, set notifications to help push you through your exercise program. Customize it to get the most out of your workouts
WeAssist®
The customer experience and offering support is important to us. So, IRONMAN Fitness has an app for that.

In each IRONMAN Fitness package, you will find an Interactive Smart Guide. Download the free WeAssist® app from Apple Store or Google Play. Once downloaded, point your device’s camera to the picture on Smart Guide, where you can watch a video tutorial from the Smart Guide.

After you set up your equipment, WeAssist® will register the product by simply scanning the serial number. Need a part replacement if something breaks? Take a quick video of the part you need and submit it to us through the app. We’ll handle the rest for you. The warranty may vary from different retail sites you buy the product from. Please refer to their terms and conditions. At IRONMAN Fitness.com, we provide a FREE 5-year extended warranty when you buy from us.

Have a suggestion or feedback? Simply use WeAssist® to shoot a video of what you think can or should be improved and send to us. Our product development team and engineers are here to listen from you.

WeAssist® features include:

  • Scan image on Smart Guide to view instructional set-up video
  • Simple product registration by scanning the product’s Serial Number
  • View product information and other related videos and user’s manual
  • Request replacement parts by video
  • Send Feedback by video; Post reviews and ratings
  • One-touch contact support

 
IronStrong Apps
IRONMAN Fitness developed the IronStrong apps, which are free to download from the Apple and Google Play stores. The IronStrong Fitness and IronStrong Fitness Pro apps were developed to help you get the most out of your workouts and IRONMAN Fitness exercise products.

Both apps are compatible for different IRONMAN Fitness products. Features include:

  IronStrong Fitness IronStrong Fitness Pro
Product Compatibility
App Features
  • Bluetooth connectivity
  • Compatible with smart phones and tablets
  • iOS and Android (recommend iOS 6 and Android 2.2 and up)
  • Quick Start Mode (bypassing app log-in)
  • Controls machine: Start/Stop
  • Readouts such as distance, time, calories, duration, heart rate and RPM
  • Automatically records exercise results
  • Manually log weight
  • Manually log steps
  • Provides exercise log reports by day, week, month, year
  • Provides weight log reports
  • Provides step log reports
  • Enter and update your profile
 
 
 
 
  • Bluetooth connectivity
  • Compatible with smart phones and tablets
  • iOS and Android (recommend iOS 6 and Android 2.2 and up)
  • Quick Start Mode (bypassing app log-in)
  • Controls machine: Start/Stop
  • Adjusts resistance levels
  • Uses Heart Rate function to adjust resistance levels
  • Set exercise goals for sessions such as distance, calories and duration goals
  • Readouts such as distance, time, calories, duration, heart rate and RPM
  • Automatically records exercise results
  • Manually log weight
  • Manually log steps
  • Provides exercise log reports by day, week, month, year
  • Provides weight log reports
  • Provides step log reports
  • Enter and update your profile
 
IronStrong Fitness
Product Compatibility
App Features
  • Bluetooth connectivity
  • Compatible with smart phones and tablets
  • iOS and Android (recommend iOS 6 and Android 2.2 and up)
  • Quick Start Mode (bypassing app log-in)
  • Controls machine: Start/Stop
  • Readouts such as distance, time, calories, duration, heart rate and RPM
  • Automatically records exercise results
  • Manually log weight
  • Manually log steps
  • Provides exercise log reports by day, week, month, year
  • Provides weight log reports
  • Provides step log reports
  • Ability to sign into the app using Facebook;  Share exercise results on Facebook
  • Enter and update your profile
 
 
 
 
 
IronStrong Fitness Pro
Product Compatibility
App Features
  • Bluetooth connectivity
  • Compatible with smart phones and tablets
  • iOS and Android (recommend iOS 6 and Android 2.2 and up)
  • Quick Start Mode (bypassing app log-in)
  • Controls machine: Start/Stop
  • Adjusts resistance levels
  • Uses Heart Rate function to adjust resistance levels
  • Set exercise goals for sessions such as distance, calories and duration goals
  • Readouts such as distance, time, calories, duration, heart rate and RPM
  • Automatically records exercise results
  • Manually log weight
  • Manually log steps
  • Provides exercise log reports by day, week, month, year
  • Provides weight log reports
  • Provides step log reports
  • Ability to sign into the app using Facebook;  Share exercise results on Facebook
  • Enter and update your profile
 
IRONMAN Fitness Cloud Account
IRONMAN Fitness has tied in the IronStrong apps with a cloud system. Create your own personal cloud account from the IronStrong apps or through the website. With a cloud account, you can syncs and stores data from your exercise program. Every time you exercise, by connecting your Bluetooth-equipped machine and your IronStrong app, your workout data will be saved onto your IRONMAN Fitness cloud account automatically.
Your IRONMAN Fitness cloud account provides exercise reports, and analyzes your personal data to provide you with Body Mass Index (BMI) numbers, heart rate information (such as your resting heart rate, maximum heart rate), so you can make adjustments to your fitness program. Fine-tune your program and fitness goals to burn fat, lose weight or strengthen and build muscles.

With your cloud account, you can log-in to set goals and have email notifications sent to you to alert and award yourself when you reach certain milestones. The IRONMAN Fitness cloud is your personal account that is available to serve and support you.